Shipping policy

Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully before placing an order.

Processing Time

  • All orders are processed within 4 business days

  • This processing time allows us to carefully prepare, pack, and quality-check your body butter and skincare items

  • Orders are not shipped on weekends or public holidays

Once your order has been processed, it will be dispatched and you will receive a confirmation email with tracking details (where applicable).

Shipping Time

  • Shipping times begin after the 4-day processing period

  • Delivery times may vary depending on your location and the shipping method selected at checkout

Please note that delivery delays may occur due to factors outside of our control (e.g. postal delays, weather, peak periods).

Order Issues

If you entered an incorrect shipping address or notice an issue with your order, please contact us within 24 hours of placing your order. Once an order has been shipped, we are unable to make changes.

Lost or Delayed Packages

We are not responsible for delays caused by the courier. If your package is significantly delayed or lost, please contact us and we will do our best to assist.