Our PrIvacy policy

Zenuchi Skincare Privacy Policy

Effective Date: 22 September 2025

Zenuchi Skincare (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or communicate with us.

1. Information We Collect

When you use our website or purchase from us, we may collect:

  • Personal details: Name, email address, phone number, billing/shipping address.

  • Payment information: Card details (processed securely via our payment provider).

  • Account information: Login details if you create an account.

  • Website usage data: Cookies, IP address, browser type, and pages visited.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders.

  • To provide customer support and respond to inquiries.

  • To send updates, promotions, or marketing emails (if you have opted in).

  • To improve our website and services.

  • To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers such as payment processors and delivery companies.

  • Legal authorities if required by law.

4. Data Retention

We retain your personal information only as long as necessary for the purposes outlined above or as required by law. Typically, this is until your order is completed plus a reasonable period for record-keeping.

5. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Object to or restrict processing of your data.

  • Withdraw consent at any time (for marketing communications).

To exercise any of these rights, contact us at: [your email address].

6. Cookies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

7. Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. Contact Us

For questions about this Privacy Policy or your data, please contact us:
Email: [your email]
Address: [your business address]